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Studio Policies

124 W Kinzie St 3rd Floor Chicago, IL 60654
Phone: 312-442-2472
Email: admin@theroepilates.com

Studio Policies

  • Cancellations for privates require a 24 hour notice.
  • Cancellations for all group classes require a 12 hour notice.
  • All cancellations can be managed on The Roe app, or our website under your account.
  • Late cancellation terms are explained in each agreement.
  • Filming in class: if you would like to take content or film during your group class, please contact the studio prior. We would like to keep this reserved to the equipment closest to the window.

Grace Period

  • There is a 5 minute grace period for all group classes. Late entry is prohibited after the first 5 minutes to ensure safety and prevent disruption. We understand things happen, so please contact the studio if you are not able to get in past the 5 minute grace period.
  • IMPORTANT - there is a buzzer to get into the space. It is labeled The Roe Studio. Press one time. If you buzz to get in past the 5 minute grace period, you will not be able to get into class.

How to Prepare

What to Wear
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Avoid Heavy Meals
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Stay Hydrated
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Booking & Cancellations

Easy Online Booking
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Late Cancellations
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Waitlist Option
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Studio Policies
  • Cancellations for privates require a 24 hour notice.
  • Cancellations for all group classes require a 12 hour notice.
  • All cancellations can be managed on The Roe app, or our website under your account.
  • Late cancellation terms are explained in each agreement.
  • Filming in class: if you would like to take content or film during your group class, pleasecontact the studio prior. We would like to keep this reserved to the equipment closest to thewindow.
  • Cancellations for privates require a 24 hour notice.
where to find us
We are centrally located in River North and easily accessible if using public transportation.
  • Merchandise Mart Station (Brown & Purple Lines): Located just one block west. Exit the station and walk east on Kinzie Street; our building is less than a two-minute walk away.
  • Clark/Lake Station (Blue, Green, Orange, Pink, & Brown Lines): Located three blocks south. Exit towards Lake Street, walk north on Clark Street, and turn left onto Kinzie Street.
  • Grand Station (Red Line): Located four blocks northeast at Grand and State. Walk south on State Street and turn right onto Kinzie Street.
How to Park
  • Side street paid parking available on Kinzie from 9am to 4pm
  • Sterling Self-Park located directly across the street is available at 345 N La Salle Dr, Chicago, IL 60654
Where to Find us
We are centrally located in River North and easily accessible if using public transportation.
  • Merchandise Mart Station (Brown & Purple Lines): Located just one block west. Exit thestation and walk east on Kinzie Street; our building is less than a two-minute walk away.
  • Clark/Lake Station (Blue, Green, Orange, Pink, & Brown Lines): Located three blocks south.Exit towards Lake Street, walk north on Clark Street, and turn left onto Kinzie Street.
  • Grand Station (Red Line): Located four blocks northeast at Grand and State. Walk south onState Street and turn right onto Kinzie Street.
Contact
  • 124 W Kinzie St 3rd Floor Chicago, IL 60654
  • Phone # 312-442-2472
  • Email admin@theroepilates.com